FAQ

Frequently Asked Questions 


how soon can we get started?

While I would LOVE to dive right in, I only take on a few projects at once to ensure quality of work. To inquire about working together, please fill out the contact form and I’ll be in touch with my current availability.


what does your payment process look like?

A 50% deposit is required to secure your project start date on my calendar. The remaining balance can be split into two payments, with the final payment due prior to receiving your design files and printing. You may pay via credit card, bank transfer or check.

For hourly work, I do my best to estimate in advance the time needed for each project. You will receive an invoice upon completion of work with payment due in full prior to receiving your design files and printing.


why do you only offer one logo concept?

My main goal is to create THE logo that’s perfect for your business, not a few options without a clear direction on which is best. I’ve found over the years that presenting different logos for the same brand created more confusion than clarity. As a branding expert, I will present the one logo concept that I feel best fits your brand’s goals based on your brand strategy and visual mood board.


what if I’m not pleased after two revisions?

I include two rounds of revisions for all design projects. This gives us plenty of opportunities to refine and edit content, etc. While I’m certain you’ll be happy with your project within this timeframe, we can continue to make refinements at a rate of $150/hour as needed.


do you offer web design?

I currently don’t offer in-house web design, but I have a few digital studios that I highly recommend. If you’re in need of a new website or a refresh of your current site, please let me know and I’ll connect you with the right team.

The brand guidelines you’ll receive once your logo is done will help guide your developers on your overall brand vision, style and content goals, but I’m also available for website art direction if needed.